Services and public sectorPolferries
A new website for Polish Baltic Shipping Co., with a redesigned booking path, a CMS integrated with booking systems and a timetable module.
A redesigned university website with one information architecture for the main site and its linked services, based on an audit, surveys and user research.
Context
The Medical University of Gdańsk (MUG) was founded in 1945 and is the largest medical university in northern Poland. It educates nearly 6,000 Polish and foreign students.
The cooperation with LemonMind began in May 2016. The goal was to turn the university website, made up of a main site and several smaller child services, into a modern and intuitive one.
Challenge
The hardest part was understanding and rearranging the information structure. MUG runs a main page and many smaller websites, each with its own sections and its own information architecture.
The old site relied on a long side menu, while the new one had to serve candidates, current students and staff on every device.

Diagnosis
LemonMind started with an expert audit of the site structure and an analysis of web analytics to learn the most common user paths. The results were discussed with the client, including the university authorities, and the goals were set together.
Evaluation surveys and user research then checked the concept against users' expectations, following a user-centred design approach.
Delivery
After the research stage the team set seven goals, from attracting new candidates and easier access to information for current students to a new publishing tool, traffic optimisation and access from every device. The design then followed those goals step by step.
An expert audit and web analytics showed the site structure and the most common user paths.
Results were discussed with the client and university authorities, and the goals were set together.
Evaluation surveys and user research checked the concept against users' expectations.
Information was split into six main audience groups, in one structure for all web services.
The long side menu became a main menu by audience group, and mock-ups showed the concept.
Several colour variants of a responsive design were prepared, and the client chose one.
Result
The new university website went live in February 2017. The new information architecture and navigation give quick access to information, and the main elements follow the preferences of the key audience groups.
The minimalist design was appreciated by students and university employees, and it works on desktops and mobile devices.

Solution
The redesign gives the main site and the linked services one consistent information architecture and navigation built around six audience groups. The graphic design refers to the university's tradition, highlights its modern character and adapts to every screen through responsive web design.



Information architecture
Let's talk about an audit and a new information architecture built on what your users look for.
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