Polish Baltic Shipping Co. (Polferries) is a polish ferry company with over 40 years of tradion. Polferries provides a ferry connection between Poland and Sweden as well as tour offer to Scandinavia.
The main goal of project was to create a new, modern website with an intuitive navigation. We tried to increase sales by better presentation of timetables and pricelist and by attractive tours pages.
At the beginning of the project we collected information about client's needs and expectation of new design. Together we set up goals for new website and plan a project schedule. Design process was based on User Centred Design approach (the process is focusing on gaining a deep understanding of who will be using the product during all stages of project).
We started with an expert audit which helped identify information structure. We focused on conversion path to detect all potential problems that users can meet. To know users' opinion we conducted online surveys and users interviews. Thanks to all information we could better understand users expectations. Collected data was used during the prototyping process.
Our main goal was to create a modern and elegant look of new website, consistent with visual identification. We used navy blue and white color to highlight company's marine charakter. Tkanks to minimalistic design user's attention is focuesd on main infromation.
We reorganized information architecture on website to less complicated. We minimised amount of menu elements. Thanks that user can get easily get to the information on website. All these elements make new website more intuitive and easy to use. We used Responsive Web Design (RWD) technology to make sure that new design will look on mobile devices as wall as on desktops.
Our goal was to increase an online sales by reorganization of information architecture. We analysed and rearrange conversion path, moreover we used interactive elements to stimulate purchase decisions. We redesign route search mechanism and ferry timetable presentation. We implemented new mechanisms to increase interest of tours offer. Another important element was to integrate new CMS with ticket booking system. We also prepared dedicated system to timetables and pricelist management. Client has possibility to easy and quick uptade of data. Thanks that users have always access to actual information about ferries schedule.
In February 2017 we published new website for Polferries. New modern and elegant design highlights company's charakter. Thanks to User Centred Design spproach and complex redesign of information archoitecure, new website is intuitive and increase onlie sales. New design adapts to different devices thanks to RWD technology.